You’ve upgraded to Windows 11 but unfortunately, as soon as you try to use your PC, you notice that Windows 11 not working after update. Panicked, you are catapulted on the Internet to find a solution to your problem as soon as possible, fearing that you have irreparably damaged your computer.
If that’s the case, don’t panic: I’m here to help you with all those little inconveniences that can happen in situations like this. In fact, by continuing to read this tutorial, you will find the main solutions to be adopted when the new version of Windows goes crazy, so to speak.
So? What are you still doing standing there? Make yourself comfortable, read carefully what I have to tell you and then put the tips I am about to give you into practice. With a bit of luck you will be able to solve your problem and get back to having a fully functional computer. At this point, all I have to do is wish you a good read and good luck with your PC!
Windows 11 troubleshooting
The first method that I want to advise you to try, as well as the most practical and simple solution to deal with Windows 11 problems, is to use the tool Troubleshooting present “standard! on Windows 11.
To use it, first of all, in the search bar next to the button starttype “Control Panel” and press on the item You open located on the right side of the opened panel. Once inside the Control Panel, click on the icon arrow pointing to the right placed next to the wording Control Panel and, in the context menu, select the item All Control Panel items.
In the new panel that you see open, press on the entry Troubleshooting to access the appropriate section of Windows 11: in doing so you will find yourself in front of the screen called Troubleshoot computer problemswhere you can find several useful settings related to Programs, Hardware and sound, Network and the Internet and System and Security.
What you need, in this specific case, is to click on the item Troubleshoot Windows Update posted in the section System and Security. Once you press on it, you will see the Windows Update troubleshooter open: press the button Come onwait for the problem to be detected and for the PC to offer you the solutions that you can implement.
Microsoft PC Manager
As an alternative to the Troubleshooter tool, if you have not solved your problem using this method, you can use Microsoft PC Manager, a free application from Microsoft useful for protecting your computer, optimizing it in terms of performance and solving problems of various kinds. At the time of writing it is still in beta version and is not available in Italian, but I trust that the stable version in Italian will be released soon.
To use it, first of all, proceed to download it to your PC by downloading it from the Microsoft website: then press the button Downloadsstart theexecutable downloaded and hit the button Yup (for two consecutive times), then put the check mark on the item relating to the acceptance of the license terms and press on for to install the program. Now wait for the installation to complete and, once completed, click on the button to to boot the software.
At this point, to identify problems with your PC, press on the item to run a health check, in order to perform a check on the general health of the PC. By doing so, at the end of the scan, you will be able to see the problems found on your PC and solve them in a single click, selecting the category and pressing the button to to proceed.
After that, by pressing on the tab dedicated to safetyyou can check — using the key to execute the scan — that there are no viruses, while pressing on the item Windows Update you will be able to install the various driver updates available which may be helpful in solving your PC problems.
Uninstall incompatible programs and drivers
Another method to troubleshoot Windows 11 is to delete incompatible programs and/or drivers with the system and replace them with more up-to-date ones.
In the first case, you can proceed in advance with a Google search to find out if any of your applications installed on your PC can create problems with the version of Windows 11 you have. Just use keywords “Windows 11 [versione] + [nome del programma]”, to find out if any incompatibilities have resulted. Please, rely only on the best known sites (primarily those of the official software / hardware manufacturers).
However, if the app you think might be responsible was downloaded from Microsoft Store, you can check if there are any updates of the same to be performed. In this case, in fact, it is highly probable that by updating the software in question there will no longer be problems. If, on the other hand, the application does not come from the Microsoft Store, you can check if the manufacturer has released any updates and proceed.
If an application is incompatible and without new updates, all you have to do is uninstall it: press the button startthen select the item Settings and, in the panel that you see open, press on the item App located in the left side menu.
At this point, click on the item Apps installed and, in the list of applications you see, press on the icon (…)then click the entry Uninstallon the key Uninstall and finally, confirm your choice by pressing the button Yup.
As for i driversInstead, you can take advantage of the tool Device managementlooking for it via the Windows 11 taskbar. Once located, press on the item You open and, in the new panel that appears, select the items present one by one, to see all the installed drivers. Alongside the problematic ones you will notice the presence of a Exclamation point enclosed within a yellow triangle.
To solve the problem, click on the driver and, in the first instance, press the button Update device drivers located at the top, then click on the item Automatically search for drivers. In case the update doesn’t help you, and you want to delete the driver directly, press the button Uninstall devicedepicted by a x red, always located at the top, next to the button seen previously.
Alternatively, to update the drivers useful for the correct functioning of the PC, you can also use Windows Update. Then go to the Settings of your PC, press on the item Windows Update placed in the left bar and click on the item Advanced options. Then scroll the screen you see and select the item Optional updatesand then check if there are any drivers to update.
For more details, I refer you to my guides on how to update drivers, how to uninstall drivers and how to uninstall programs from Windows 11.
Uninstall the update
None of the solutions given above have been helpful for you, and after trying all of them, you think it is the best uninstall Windows 11 update directly? Don’t worry, it can be done without too much difficulty. To begin with, you must know that if you have just made the transition from Windows 10 to Windows 11 (less than 10 days) you have a native Windows Update function available, which I told you about in detail in this study.
If not, instead, you need to run aclean install of your old operating system. This operation, however, deletes the programs and data saved on the PC: for this reason, before proceeding, I recommend that you perform a backup, save your data on a cloud storage system or use an external hard drive to put everything what is useful is safe.
Once done, you can proceed with the clean installation using a support device such as a USB stick or an ISO file burned to DVD, as described in my tutorials on how to install Windows 10 from USB and how to burn ISO files.
If your problem, on the other hand, was not dictated by the transition from Windows 10 to Windows 11, and instead it was a matter of installing a windows 11 update, you can decide to uninstall only the latter. To proceed go to Settings > Windows Update > Update history and select the item Uninstall updates placed under the wording Related settings.
At this point, in the list you see, press on the item Uninstall placed next to the “problematic” update and follow the instructions provided to complete the procedure. In order to prevent the just uninstalled update from being installed again through the automatic Windows Update procedure, you can also go and act on the latter’s settings, as you will find described in this in-depth analysis.
Reset your PC
Before proceeding with the total reset of the PC, as you will find explained in the next lines, you can try using a restore point to cause your PC to roll back to a date before the malicious update. This method could be useful for fixing a disparate set of malfunction issues, without resorting to the more drastic decision of doing a hard reset. Find all the relevant information in my tutorial on how to reset Windows 11 via the operating system settings or the Command Prompt.
If none of the methods seen up to here has given the desired result (not even using a restore point), you just have to proceed with the PC reset to factory data. Before proceeding, remember – for safety – to save the important files on your PC in the cloud or on an external hard drive, as I explained to you previously.
After that, press on the key startthen go to Settings > System > Recovery and click on the button Reset your PC placed next to the entry Reset your PC to factory settings.
Now choose how to proceed: you can keep your files and remove the installed apps, reinstalling only those from the PC manufacturer, or proceed by deleting the latter too. Alternatively you can delete everything using the key Remove everything (recommended): this will delete personal files, manufacturer apps, third-party apps and the PC will proceed with the reinstallation of Windows 11 only via downloads from the cloud or Local reinstall.
For more information on this recovery mode, and on all the others made available by Windows 11, you can consult my guide on how to restore Windows 11.
Salvatore Aranzulla is the most read blogger and IT popularizer in Italy. He is known for discovering vulnerabilities in Google and Microsoft sites. He collaborates with computer magazines and takes care of the technological section of the newspaper Il Messaggero. He is the founder of Aranzulla.it, one of the thirty most visited sites in Italy, in which he simply answers thousands of computer-related questions. He has published for Mondadori and Mondadori Informatica.